Scripts & Utilities: zendesk / zopim custom triggers + Automation (Harlingen) - Outsource.com in McAllen, Texas For Sale

seeking an immediate solution for automation of zendesk / zopim triggers. TO handle Tier 1 customer support auto responding with FAQ responses for the large number of inquiries, Really quite simple...
Following this task my goal is to have the task continue into other automations which are not as clearly defined for the solutions. this is where i require a creative type who is not limited to the method for how automated solutions could make my business more efficient. So there should be an understanding that there would be some element of a "needs assessment" done for the dev to understand how the business operates to provide an automated solution be it partial or complete for the task at hand
thank you
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